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Terms and Conditions

Terms and Conditions

The following terms and conditions apply to the use of Punkbox Limited (“Punkbox”) products and associated services, website at www.punkboxtribe.com (“Punkbox Website”), including assets and materials relating to the Punkbox Tribe characters. These terms and conditions are governed by English law.

The Punkbox Website is operated by Punkbox Limited, details of which are shown at the end of these terms and conditions.

1. Copyright and Trade Mark Notice

The Punkbox products, website and all images, text, audio and video and other materials appearing on the Punkbox Website and other social media channels (“the Content”), and their arrangement, are the property of Punkbox Limited, and are protected by international copyright and other laws.

None of the Content may be copied, reproduced, transmitted or distributed without the prior permission of Punkbox Limited.

Permission to republish any of the Content of the Website, or to use quotations or extracts from any Punkbox materials must be requested by contacting Punkbox Limited at admin@punkboxtribe.com.

Punkbox and Punkbox Tribe names and logos are registered trademarks.

2. Punkbox Privacy Policy

For details of how we handle any personal data that you may submit, or that we may collect, through the Punkbox Tribe Website, please see our Privacy Policy.

3. Cookies

Cookies are text files that websites use to store information on your computer. The Punkbox website uses "session cookies" and anonymous "analytic" cookies to support the navigation system of this website while you are browsing.

We use standard cookies to save information that may be helpful for your computer to remember, and to ensure that we give you the best experience on our website. No personal details are collected or stored at any time through the use of cookies.

Apart from the information described above, we do not maintain any personal information obtained from users through the Punkbox Website in a retrievable form.

5. Your activity

By posting your comments in our social media sites on the "Gallery or "posting images” on the Punkbox Website and social media sites on Twitter, Instagram and Facebook, you grant us the non-exclusive, royalty-free and perpetual right to display your comments anywhere on the Punkbox Website and in our printed marketing materials. We reserve the right to choose which postings will be published on the Punkbox Website and social media, and the right to edit postings for any reason. Your name maybe displayed with your review. You can ask for your image and posting to be removed at any time by emailing us at admin@punkboxtribe.com. Comments and personal information will not be used for purposes other than described here.

7. Competitions

The following rules, together with (or as varied by) any other terms and information made available to you ("Competition Rules"), apply to any prize draw or other competition run by Punkbox ("Competition"). By participating in any Competition, you agree to be bound by the Competition Rules.

  1. The basis on which the Competition is run and the deadline for entries will be as shown in the Competition information.

  2. All entries must be received by the closing date as specified in the Competition information.

  3. You are solely responsible for ensuring your entry to any Competition is submitted to Punkbox Limited. Punkbox Limited will not be responsible for transmission errors for email entries or for any other error affecting the receipt by Punkbox Limited of entries to a Competition.

  4. Entrants under 13 must have permission of an adult.

  5. Only one entry per person is permitted.  Use of a false name or address, including a name by which you are not usually known, will disqualify you.

  6. Punkbox employees may not enter.

  7. If more than two correct entries are received the tiebreaker will be judged on originality.

  8. Only winners will be contacted. If you have not heard within two weeks of the closing date, please assume your entry has not been successful.

  9. Winners' names and entries may be displayed on The Punkbox website. Names of winners will be available on request.

  10. Prizes are not transferable or negotiable. Punkbox will select the products that make up the prize. There is no cash alternative.

8. Use of the Punkbox Website

No part of the Punkbox Website may be copied, scraped or reproduced in any manner. You must not use any automatic device or manual process to access, acquire, copy or monitor any portion of the Punkbox Website, or in any way reproduce or circumvent the navigational structure or presentation of the Punkbox Website. You must not use the Punkbox Website in any manner that could damage, disable, impair or overburden the Punkbox Website or attempt to gain unauthorised access to any part of the Punkbox Website through hacking, password mining or any other means.

If you access the Punkbox Website from outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.

9. Liability disclaimer

While every precaution has been taken in providing the Punkbox Website, there is no guarantee that it will be free of infection by viruses or anything else which may be harmful or destructive.

10. Online Terms of Sale

The Online Terms of Sale below (Terms of Sale) apply to all purchases made on the Punkbox Website.



1.1 These terms of sale apply to goods supplied by Punkbox Limited (Punkbox Limited, registered in England and Wales number 1124359, registered office Turnpike House, 1208/1210, London Road, Leigh-on-Sea, Essex, SS9 2UA. Company number 11305078.)

1.2 No contract exists between you and Punkbox Limited for the sale of any goods until Punkbox Limited has received and accepted your order and sends you confirmation by writing or email to the address or email address you have given. Once Punkbox Limited does so, there is a binding legal contract between us.

1.3 The contract is subject to your right of cancellation if you are a consumer (see 5.1 below).

1.4 You must be over 18 years old to order any goods through the Punkbox Website.

1.5 Goods are supplied through the Punkbox only for domestic and private use, and you agree not to use them for any commercial purpose or resell them on a commercial basis. We may reject any order if we have reason to suspect that you intend to do so.


2.1 All goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, Punkbox Limited will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

2.2 The description, specification and price of the goods you order will be as shown on Punkbox’s Website at the time you place your order.

2.3 Punkbox’s policy is to improve its products continually, and so reserves the right to make minor technical changes to the specification of the goods without affecting their then function, quality or price.

2.4 Every effort will be made to ensure that prices shown on Punkbox’s website are accurate at the time you place your order. If an error is found prior to despatch of the goods, Punkbox will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel, Punkbox will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

2.5 In addition to the price, you will be required to pay a delivery charge for the goods, as shown in the section of the Punkbox website about delivery.

2.6 The price of the goods and delivery charges are inclusive of VAT, where applicable, as shown on its website.

2.7 Where the goods are supplied for export from the United Kingdom, you will be liable for shipping and insurance charges as agreed with Punkbox, and responsible for complying with any legislation or regulations governing the importation of the goods into the country of destination and for the payment of any duties on them.


3.1 Payment for the goods and delivery charges can be made by any method shown on Punkbox’s website at the time you place your order.

3.2 Payment is not made until your credit or debit card has been authorised in respect of the full amount of the price.  We have no control over the operation of any payment systems available on the Punkbox Website and cannot be held responsible for any failure in their performance.

3.3 We will send you an email confirming receipt of your payment as soon as it has been authorised.


4.1 The goods you order will be delivered to the address you give when you place your order, subject to confirmation by Punkbox.

4.2 If delivery cannot be made to your address, Punkbox will inform you as soon as possible, and refund or re-credit you for any sum that has been paid by you or debited from your credit card for delivery.

4.3 If there is no one at the address given who is competent to accept delivery of the goods, you will be notified of an alternative delivery date or a place to collect the goods.

4.4 Every effort will be made to deliver the goods as soon as possible after your order has been accepted, and in any event within 30 days of your order. If Punkbox’s unable to deliver the goods within 30 days of your order, Punkbox will inform you as soon as possible and you will be entitled to cancel the order and obtain a refund or re-credit for any sum that has been paid by you or debited from you credit card for the goods. Punkbox will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.

4.5 You will become the owner of the goods you ordered and responsible for risk of loss or damage to them once they have been delivered to you.


5.1 If you are a consumer, you have the right to cancel the contract for the purchase of any goods. The cancellation period is fourteen calendar days after you receive the goods.

5.2 To exercise your right of cancellation, you must give written notice to Punkbox by hand or post or email, at the address or email address shown below, giving order number, details of the goods ordered and (where appropriate) their delivery.

To: Punkbox Limited, Kemp House 152-160 City Road, London EC1V 2NX, UK

Email: admin@punkboxtribe.com

I/We* hereby give notice that I/We* cancel my/our* contract for the supply of the following goods:

Ordered on[*]/received on [*][insert date]

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s) (only if this form is notified on paper):


*Delete as appropriate

5.3 If you exercise your right of cancellation after the goods have been delivered to you, you must return the goods to Punkbox at your own cost, in unused and otherwise re-saleable condition. The goods must be returned to the address shown below. You must take reasonable care to ensure the goods are not damaged whilst in your possession or in transit.

5.5 If prior to returning the goods you handle them beyond what is necessary to establish their nature, characteristics and functioning, so that the value of the goods is diminished by any amount, we may recover that amount from you up to the price or deduct that amount from the sum we refund to you.

5.4 Once you have notified Punkbox that you are cancelling the contract, Punkbox will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods within 14 days from when we receive the goods back or evidence that they have been sent back to us.

5.5 If you do not return the goods as required, Punkbox may charge you for the direct costs of recovering the goods.


6.1 All goods supplied by Punkbox are warranted free from defects in workmanship or materials for 12 months from the date of supply.

6.2 This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party.

6.3 If the goods supplied to you develop a defect, or you have any other complaint about the goods, you should contact Punkbox by post or email, as shown below.

6.4 These warranties do not affect our obligation to provide the goods in accordance with the contract, or your legal rights as a consumer.

6.6 If the goods develop a defect while under warranty, or you have any other complaint about the goods, you should notify us in writing at the address or email address shown below.


7.1 Punkbox will take all reasonable precautions to keep the details of your order and payment secure, but unless Punkbox is negligent, Punkbox Limited will not be liable for unauthorised access to information supplied by you.

7.2 Punkbox will only use the information you provide about yourself for the purpose of fulfilling your order, unless you agree otherwise. You can correct any information about you, or ask for information about you to be deleted, by giving written notice to Punkbox Limited at the address or email address shown below.

7.3 For details of how we handle any personal data that you may submit, or that we may collect, through the Punkbox Tribe Website, please see our Privacy Policy.


8.1 If you have a complaint about any goods supplied through the Punkbox Website, please contact us as shown below.

8.2 If you have a complaint that we will use our reasonable endeavours to resolve it amicably.


9.1 Punkbox Limited may change these terms of sale without notice to you in relation to future sales.

9.2 These terms of sale and the supply of the goods will be subject to English law, and the English courts (or those of any other part of the United Kingdom or any other EU member state in which you reside) will have jurisdiction in respect of any dispute arising from the contract.

Enquiries for online sales:

Email: admin@punkboxtribe.com

How to contact Punkbox Limited

The Punkbox Tribe is owned and operated by Punkbox Limited. If you have any questions about this Website, please write or email us at the following addresses:

Punkbox Limited, Kemp House 152-160 City Road, London EC1V 2NX, UK

email: admin@punkboxtribe.com

Punkbox Limited is registered in England and Wales. Registered No. 11305078. VAT No. 303 5413 47. Registered office: Punkbox Limited, 1208/1210, London Road, Leigh-on-Sea, Essex SS9 2UA, England.